# Support and Help Desk **URL:** https://openuc2.discourse.group/c/you-need-help-with-your-optics-kit-or-software/5.md [Latest](https://openuc2.discourse.group/latest.md) · [Categories](https://openuc2.discourse.group/categories.md) · [Tags](https://openuc2.discourse.group/tags.md) --- ## [About the Support and Help Desk category](https://openuc2.discourse.group/t/about-the-support-and-help-desk-category/10)
**Author:** [@openuc2](https://openuc2.discourse.group/u/openuc2)\ **Replies:** 0
You need help with your openUC2 device? --- ## [\[qBox\] radio frequency power out from the antenna](https://openuc2.discourse.group/t/qbox-radio-frequency-power-out-from-the-antenna/126)
**Author:** [@wanghaoran1207](https://openuc2.discourse.group/u/wanghaoran1207)\ **Replies:** 0\ **Last updated:** [September 8, 2026, 5:43pm UTC](https://openuc2.discourse.group/t/qbox-radio-frequency-power-out-from-the-antenna/126 "2026-09-08T17:43:13Z")
I am using the qBox recently to do the ODMR experiment, and I have two questions I couldn’t answer from the docs. The board uses a ADF4351 as VCO, according to the datasheet, the maximum output power is +5dBm but: Has… --- ## [Trouble installing Qbox ODMR firmware](https://openuc2.discourse.group/t/trouble-installing-qbox-odmr-firmware/123)
**Author:** [@lionel](https://openuc2.discourse.group/u/lionel)\ **Replies:** 5\ **Last updated:** [June 19, 2026, 8:51am UTC](https://openuc2.discourse.group/t/trouble-installing-qbox-odmr-firmware/123 "2026-06-19T08:51:49Z")
Hi, I bought a Qbox, and I’m having trouble installing the firmware. The first time, I installed the firmware from https://youseetoo.github.io/ for the ESP32-C3 ODMR Server, and everything seemed fine. However, when I … --- ## [Some tricks to make the cube halfs more stably connected](https://openuc2.discourse.group/t/some-tricks-to-make-the-cube-halfs-more-stably-connected/106)
**Author:** [@CsAngel](https://openuc2.discourse.group/u/CsAngel)\ **Replies:** 0\ **Last updated:** [July 17, 2025, 7:43am UTC](https://openuc2.discourse.group/t/some-tricks-to-make-the-cube-halfs-more-stably-connected/106 "2025-07-17T07:43:51Z")
you want your cubes half more stably connected? try using long M3x45 screws and insert them vertically through the corners of the cube to connect the cube halfs. Use M3 D985 safety nuts to lock them in place. the puzzl… --- ## [Troubleshoot: Motor and/or Motor driver doesn't work, correct allignment of pins](https://openuc2.discourse.group/t/troubleshoot-motor-and-or-motor-driver-doesnt-work-correct-allignment-of-pins/105)
**Author:** [@CsAngel](https://openuc2.discourse.group/u/CsAngel)\ **Replies:** 0\ **Last updated:** [July 17, 2025, 7:38am UTC](https://openuc2.discourse.group/t/troubleshoot-motor-and-or-motor-driver-doesnt-work-correct-allignment-of-pins/105 "2025-07-17T07:38:09Z")
If you have troubles with some of the motors/motor drivers like them not powering or you are unsure about choosing the correct pins try this: First: the orientation of the motor plug doesn’t matter. Flipping it just c… --- ## [Troubleshoot LED-Fluoresence Microscope: Difficulty aligning the objective – appears off the optical axis](https://openuc2.discourse.group/t/troubleshoot-led-fluoresence-microscope-difficulty-aligning-the-objective-appears-off-the-optical-axis/104)
**Author:** [@CsAngel](https://openuc2.discourse.group/u/CsAngel)\ **Replies:** 0\ **Last updated:** [July 17, 2025, 7:33am UTC](https://openuc2.discourse.group/t/troubleshoot-led-fluoresence-microscope-difficulty-aligning-the-objective-appears-off-the-optical-axis/104 "2025-07-17T07:33:21Z")
If you have trouble with the optical path, where the Objective appears off the optical axis and not centered in the cube herea are a few things you could check: Make sure the Z-stage is correctly oriented and the righ… --- ## [My fluorescence microscope project and request for possible stains/filters](https://openuc2.discourse.group/t/my-fluorescence-microscope-project-and-request-for-possible-stains-filters/86)
**Author:** [@flyingpingu](https://openuc2.discourse.group/u/flyingpingu)\ **Replies:** 3\ **Last updated:** [November 29, 2024, 6:33pm UTC](https://openuc2.discourse.group/t/my-fluorescence-microscope-project-and-request-for-possible-stains-filters/86 "2024-11-29T18:33:18Z")
Hey everyone. I have been doing a project for a fluorescence microscope based on the UC2 platform. I started it originally in 2022 already but took breaks from it, which is why it’s probably outdated and I actually coul… --- ## [Problem with Seed XIAO ESP32 Microscope](https://openuc2.discourse.group/t/problem-with-seed-xiao-esp32-microscope/82)
**Author:** [@beetlebum](https://openuc2.discourse.group/u/beetlebum)\ **Replies:** 3\ **Last updated:** [November 20, 2024, 9:20pm UTC](https://openuc2.discourse.group/t/problem-with-seed-xiao-esp32-microscope/82 "2024-11-20T21:20:22Z")
Hi there, I’ve got a OpenUC2 10x AI Microscope by Seed Studio XIAO ESP32S3 Sense. I flashed it with the current firmware (Nov 11th). I can connect to the webserver, but I have problems with getting the stream started. I… --- ## [Activating correct camera in the Light Sheet configuration](https://openuc2.discourse.group/t/activating-correct-camera-in-the-light-sheet-configuration/63)
**Author:** [@MakerTobey](https://openuc2.discourse.group/u/MakerTobey)\ **Replies:** 20\ **Last updated:** [November 11, 2024, 5:06pm UTC](https://openuc2.discourse.group/t/activating-correct-camera-in-the-light-sheet-configuration/63 "2024-11-11T17:06:41Z")
Dear Benedict, We have built a light-sheet microscope and installed the ImSwitch software from the UC branch, selecting the light-sheet configuration. But don’t know how to change the Mock camera to the Daheng one (dri… --- ## [ESP32 Wemos D1 R32 + CNC Shield V3, motors not responding in python](https://openuc2.discourse.group/t/esp32-wemos-d1-r32-cnc-shield-v3-motors-not-responding-in-python/77)
**Author:** [@tomvh](https://openuc2.discourse.group/u/tomvh)\ **Replies:** 2\ **Last updated:** [October 25, 2024, 9:05am UTC](https://openuc2.discourse.group/t/esp32-wemos-d1-r32-cnc-shield-v3-motors-not-responding-in-python/77 "2024-10-25T09:05:35Z")
Current setup is a wemos D1 R32 with a CNC shield v3. As described in GitHub - openUC2/UC2-REST: UC2 code for using the REST API with electronic modules (LED, motors, etc.). I removed the resistor and power the board usi… --- ## [Using multiple electronic parts with the UC2 boards results in permission error](https://openuc2.discourse.group/t/using-multiple-electronic-parts-with-the-uc2-boards-results-in-permission-error/69)
**Author:** [@tomvh](https://openuc2.discourse.group/u/tomvh)\ **Replies:** 4\ **Last updated:** [August 30, 2024, 8:40am UTC](https://openuc2.discourse.group/t/using-multiple-electronic-parts-with-the-uc2-boards-results-in-permission-error/69 "2024-08-30T08:40:10Z")
We are using the UC2 Controller boards, the LED Matrix and a motorized Z-stage, but I am running into a problem. Everytime within a notebook or running a script I turn on the LED Matrix and move the motor I get a permiss… --- ## [Connecting PS5 controller and ImSwitch](https://openuc2.discourse.group/t/connecting-ps5-controller-and-imswitch/43)
**Author:** [@Yuhao](https://openuc2.discourse.group/u/Yuhao)\ **Replies:** 7\ **Last updated:** [August 16, 2024, 9:06pm UTC](https://openuc2.discourse.group/t/connecting-ps5-controller-and-imswitch/43 "2024-08-16T21:06:57Z")
Dear Bene, Thanks a lot for developing this cool technology, ! I plan to use my PS5 controller to manipulate the microscope in XYZ level. Based on your PS4/PS3 tutorial, currently, I have some issues in connecting PS5 a… --- ## [Integrating HIK Camera in openUC2 ImSwitch with XYZ Microscope](https://openuc2.discourse.group/t/integrating-hik-camera-in-openuc2-imswitch-with-xyz-microscope/38)
**Author:** [@Franzili](https://openuc2.discourse.group/u/Franzili)\ **Replies:** 3\ **Last updated:** [June 20, 2024, 10:28am UTC](https://openuc2.discourse.group/t/integrating-hik-camera-in-openuc2-imswitch-with-xyz-microscope/38 "2024-06-20T10:28:25Z")
Hey, thank you so much @benedictdied for all the support already and to everyone involved in upgrading and maintaining this tool! I am using openUC2 ImSwitch on an ARM64-based Mac to control an openUC2 XYZ microscope, … --- ## [Updating the latest openUC2 Imswitch](https://openuc2.discourse.group/t/updating-the-latest-openuc2-imswitch/33)
**Author:** [@Yuhao](https://openuc2.discourse.group/u/Yuhao)\ **Replies:** 1\ **Last updated:** [April 15, 2024, 10:23am UTC](https://openuc2.discourse.group/t/updating-the-latest-openuc2-imswitch/33 "2024-04-15T10:23:40Z")
Hi, I am a user of openUC2 Imswitch. It is a great tool for me to observe the growth of our plants\*(Arabidopsis thaliana)\*. Thanks for your valuable work on upgrading and maintaining this tool. Do you have a “stable” UR…